Ombuds

Independence

Impartial

Confidential

JC Legal Resources Center, INC provides professional ombuds services in Milwaukee, Wisconsin.  We work in private or public sectors and usually address issues brought by the entity’s members, employees, or contractors of an entity regarding its practice or policy. 

 

JC Legal Resources Center, INC often works to help resolve conflicts on an informal level for the organization, using a range of methods from conflict coaching to informal mediation. In addition to the three principles of confidentiality, impartiality, and independence, JC Legal Resources Center, INC recognizes informality as a vital component of its practice.

Our process includes: 

  •  Making inquiries and operate according to informal processes as specified in an office charter.

  • Conducting inquiries impartially and independently.

  • Issue reports.

  • Advocate for change within the entity

Organizational Ombudsman Code of Ethics and Standards of Practice

The professional organization ombudsman practice is based on the following principles, as established by the International Ombudsman Association:

Independence

The Ombudsman is independent in structure, function, and appearance to the highest degree possible within the organization. Neutrality and Impartiality The Ombudsman is a designated neutral and remains impartial. He or she does not engage in any situation that could create a conflict of interest.

Confidentiality

The Ombudsman holds all communication with those seeking assistance in strict confidence and does not disclose confidential communications unless given permission to do so. The only exception to this privileged communication is when there is an imminent risk of serious harm.

 

Informality

The Ombudsman does not participate in any formal adjudicative or administrative procedure related to issues brought to his or her attention.

© 2020 by JC LEGAL RESOURCES CENTER, INC

Phone: 414.502.1460     |      Email: jclegalrc@gmail.com